Privacy Policy
Lambda International Limited (collectively, "Company," "we," "us," or "our") values your ("User," "You," or "Your") privacy and recognizes the sensitivity of your personal information. We are committed to protecting your personal information and using it only as appropriate to provide you with the best possible service and experience, as described in this Privacy Policy.
This Privacy Policy explains the online information practices of Lambda International Limited which operates the mobile application Hit Calorie (collectively, the "Application"). We think it is important to explain what information we collect, what we do with it and to describe the rights you will have with respect to your personal data processed by us. Lambda International strictly complies with the applicable data protection laws and regulations. Lambda International is the data controller for the Application.
This Privacy Policy should be read in conjunction with our Terms of Service. By accessing or using the Application, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms of Service.
What Information We Collect and How It Is Used
We may collect and hold personal information necessary for the purpose of providing and improving our services, and fulfilling our legal obligations. The types of information we collect include:
Personal Information: When you register for an account or contact us, we may collect personal information such as your email address.
User Content and Health Data: We will collect any user content you create, share, or post to the Application, such as the foods you log, meal photos, and associated metadata. To provide the core calorie and nutritional estimation service, we process food information you input or analyze via photos.
Data from Apple Health/Google Fit: If you choose to connect the Application with third-party health data services like Apple Health or Google Fit, we may, with your explicit permission, collect health data such as weight and active energy. You can modify these settings at any time within the App or your device settings to control what data is shared. We process this data to provide you with a more personalized dietary and health insight. When you choose to connect these services, you are subject to the respective privacy policies of Apple or Google.
Usage Data: We may automatically collect information about how you interact with our App, such as the features you use, your device type, operating system, and IP address.
Do not provide financial information, social security numbers, pictures of others, or any other highly sensitive information via the Application.
Support Information: When you contact customer support, we may collect your email address and other information you submit to assist you.
Cookies and Similar Technologies: We use cookies and similar technologies to collect usage data, remember your preferences, and enhance your experience. We may also use third-party analytics services (like Google Analytics) to help us analyze how the Application is used. These third parties have their own privacy policies.
You can manage your cookie preferences through your device or browser settings. Our Application does not respond to "Do Not Track" signals.
How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain the App.
Improve and personalize your experience.
Communicate with you, e.g., to respond to your inquiries.
To share data with our service providers (e.g., cloud hosting, analytics) to assist us in operating our business.
To respond to law enforcement or other government officials where required by law.
For the day-to-day running, risk management, and protection of our legal rights.
Sharing and Disclosure of Information
We do not sell your personal information. We only share your information in the following circumstances:
Service Providers: With trusted third parties who assist us in operating our business (e.g., cloud hosting, analytics), provided they are obligated to protect your information.
Legal Requirements: To comply with the law, regulations, or respond to valid government requests.
Data Sharing and Disclosure
We do not sell your personal information. We only share information in the following circumstances:
Service Providers: With trusted third parties who assist us in operating our business (e.g., cloud hosting, analytics, customer support), provided they are contractually obligated to protect your information and use it only on our behalf.
Legal Requirements: To comply with the law, regulations, legal process, or governmental requests.
Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, we may transfer your information to a successor or affiliate.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy. The criteria used to determine retention periods include: (i) how long the personal information is needed to provide you with ongoing services; (ii) the type of personal information collected; and (iii) whether we are subject to a legal obligation to retain the data.
Your Data Rights
Under applicable laws, you may have the following rights:
Right of Access: To request access to the personal information we hold about you.
Right to Rectification: To request correction of inaccurate or incomplete personal information.
Right to Erasure: To request deletion of your personal information.
Right to Restriction of Processing: To request restriction of processing of your personal information under certain circumstances.
Right to Data Portability: To receive your personal information in a structured, commonly used digital format and transmit it to another controller.
Right to Object: To object to processing based on our legitimate interests.
To exercise these rights, please contact us using the details in the "Contact Us" section below. We will respond to your verifiable request within one month of receipt. Please note that if you request deletion of your personal information, you may no longer be able to access or use certain features of the Application.
You also have the right to lodge a complaint with a data protection authority in your place of residence.
International Transfers
Our services are primarily aimed at users in the United States, and data may be processed on servers located in the United States. If you are accessing our Application from outside the United States, your personal information may be transferred to and processed in the United States, whose data protection laws may differ from those in your jurisdiction. By using the Application, you consent to this transfer and processing.
Children's Privacy
Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it from our servers.
Data Security
We implement reasonable administrative, technical, and physical measures to protect the security of your information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.
Changes to Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this App.
Contact Us
If you have any questions about this Privacy Policy or your data rights, please contact us at:
Lambda International Limited
Email:contact@calorie.lambdatechhk.com